Frequently asked questions
How much does it cost?
Two Skies: $29.99, Moon Thread: $9.99, Facing Threads: $14.99, Birthday Sky: $19.99, 2027 Water Clock: $24.99. It is a one-time payment, not a subscription. Everything up to the preview is free; if you like the preview, then you pay.
Prices for United States. You can change your region under Language and region at the bottom of the page.
See prices for every regionWhat if I don't know my birth time?
That's fine. We leave the few parts that depend on the hour blank and read the rest.
Do I need an account or a phone number?
We never ask for a phone number. You can see everything up to the preview without signing in; to buy, you sign in with an email, Kakao or Google account. A gift recipient can enter their details without signing in.
How do I receive my reading?
Usually within a few minutes of payment, sometimes up to about 30 minutes, we email you a personal link. You can reopen your reading with it at any time.
What is the refund policy?
Full refund if your reading fails to generate or the email is not delivered. Refund on request within 7 days of purchase if you have not opened the reading.
Is this a prediction?
No. It is an interpretation of the sky you were born under, meant for fun and self-reflection. It does not predict the future or guarantee any outcome. Make important decisions about health, legal matters or money with your own judgment, and with a professional when needed.
Can I use it outside Korea? How do I change the language?
Yes. On your first visit we match your country and your browser's language automatically. You can change both at any time under Language and region at the bottom of the page. Language sets the language of the site and your reading; your country sets the payment method, price and currency.
Do you collect my location?
We never receive your exact location; we only detect the country you are connecting from. Only when you tap Find my location does your browser ask for permission, and the coordinates are used on your device to find your country and are never sent to us.
For anything else, email us at simgo@simgo.kr.